Last Updated: December 31, 2025

Privacy Policy

Your privacy is critically important to us. At Nirbhoy, we have a few fundamental principles:

1. Information We Collect

We collect information to provide better services to all our users. This includes:

  • Personal Information: Name, email address, phone number, and clinic details provided during registration.
  • Patient Data: Information entered by doctors and staff is stored securely and encrypted. We act as a data processor; the clinic remains the data controller.
  • Usage Data: Information on how the services are accessed and used (e.g., page views, time spent).

2. How We Use Information

We use the information we collect to operate, maintain, and improve our services, to communicate with you, and to ensure the security of our platform. We do not sell your personal data to third parties.

3. Data Security

We implement industry-standard security measures, including AES-256 encryption at rest and TLS 1.3 in transit, to protect your data from unauthorized access, alteration, disclosure, or destruction.

4. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. Patient records are retained in accordance with medical data retention laws and clinic preferences.

5. Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact our support team.

6. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions about this Privacy Policy, please contact us at [email protected].